After placing an order on our website, the customer will receive a confirmation email which will function as a receipt too. In case the purchase is made for a company, please fill in the necessary billing data at the final step of the purchase by clicking on the Check box.
You can choose from the following payment methods: For international orders we accept: payment by credit/debit card or bank transfer. For orders to Romania we also accept “Ramburs” payment. The shipping fee depends on the method of delivery chosen by the client, which will appear at the final step of the purchase.
Products are shipped in approx. 1-3 working days (depending on the available stock).
We ship our products in padded envelopes. We use Dpd, Urgent-Cargus or Ramburs for orders inside Romania. For Hungary we use Dpd only, and for orders in the European Union and outside them, the package is sent via Romanian Postal Services.
The time of delivery in Romania is approx. 24 hours, in case of a shipment to Hungary, it might take up to 3 working days.
Orders placed in the European Union arrive in about 7 days, as for orders outside the EU they may take up to 1 month. The shipping fee varies according to the shipping destination, which will appear at the final shopping stage.